Park Strife?

After all the hassle and nonsense that I have been sharing with you recently, you will not believe what happened when I tried to make all our park reservations.

It all went very smoothly.

I know this is a shocking situation but I can only tell you the truth. On Monday, my tickets turned up around mid-morning. I quickly whipped them out of the envelope and tried to link them up to the My Disney Experience app. That was pretty painless with only one (mine) refusing to link up on the app and it needed me to use their web site instead.

With that done, every day for which we wanted access to a Disney park was available and after ten minutes we were done. I don’t know what all the fuss was about!

After my diva strop last week it is only right that I bring you up to date with Floridatix. I did get a response to the email I sent them last Saturday on Tuesday of this week, asking for a little more information which I provided. I then got a call from Carly there on Thursday. She was very good, apologised and could make no excuses for what happened. She explained the delay in despatch was due to them running out of Universal tickets (the irony) and she could not understand why I had been told twice that the order had been sent.

She promised a small gesture of financial goodwill and a goody pack was heading our way as a token of apology and all in all she provided just the right amount of understanding, culpability and customer care to make me feel like I had been listened to. With there being no impact on the booking of our park reservations, I was a lot more willing to accept an apology than if that hadn’t been the case.

I stand by my emotional rant last week. It was in no way an overreaction or a sign of irrationality on my part. So there.

This coming week is a big one with WDW re-opening the first of its parks. We can all only hope that they somehow get a fecking grip on infection levels before the whole country resembles some sort of Walking Dead cosplay event.

It doesn’t look good if I am honest, with infection rates In Florida and other states seemingly completely out of control now. For the first time, I am feeling fairly comfortable that the decision to push the trip back to March was the correct one, with growing concerns that things may not be “right” even by then.

I have no doubt that Disney will do things as well as they can. It will probably be one of the safer places to go if you want to go “out”, but it certainly won’t decrease the number of infections.

I know that both of my readers love this endless stream of nonsense about a holiday they won’t be going on, but how about some other content? I could share with you the details on how I have used lockdown to relentlessly exercise, resulting in a weight loss of almost two stones. But who wants to hear about that nonsense. If I see one more work out video online my overdeveloped sense of guilt may consume me alive.

Instead, in real life news, we are currently grappling with the quandary of whether to move house or stay where we are and do some pretty extensive work to it. Both options horrify me in fairly equal measure but we do need to do one or the other. Our house doesn’t really do what we want it to as it’s very old and was built for folks with a very different way of living so it needs surgery or we need to find one that does.

We had our builder and his architect round this week to explore what we could do here and we are leaning towards that option but neither of us feels we are 100% sure either way. The plan is to remove the back of the house and re-configure it as the stereotypical “family room” with open plan kitchen and living space, rather than the traditional three-room layout that all houses of our age seem to have.

Whilst we were encouraged by the architect’s advice and guidance, we do continue to fire up Rightmove and see what’s out there too. We may end up tossing a coin in the coming weeks as it comes to the point when we need to make the decision.

So you now have the prospect of me not only pontificating and stressing about our holiday in the coming months, I will also have the stressful scenario of either major construction or a house move to throw into the mix. How will you stay away?

By the way, I haven’t lost two stone.

Till the next time……

Reservation Reservations

It’s time to retire the cliche that a week is a long time in politics. What has happened in the last seven days in the small world (see what I did there?) of WDW holidays has dwarfed anything that has ever happened in Westminster.

It’s been an odd week for sure. Away from WDW, work has been off the scale busy, with me barely having time to knock another day of our countdown on the fridge each morning. There was also all sorts of COVID crap going on too. Having just read through this post before publishing it, the scattergun, all over the place nature of it reflects the nature of the week just gone quite well, so I’ll leave it as it is.

Florida seems to be trying to become the new global centre for infections, leading to the Mayor of Orlando issuing a mandatory mask executive order from yesterday for the “Disney” counties. No doubt the same folks who think they need to take an AR-15 to Taco Bell just in case shit goes down and they need to lay down some covering fire will find a piece of cloth across their mouth too much to bear.

Disney, although understandably busy getting their act together did not cover themselves in glory either. Early in the week, Floridatix posted a since-deleted blog post with all sorts of odd stuff in it. There was talk of reservations for the parks being required right through 2021, the removal of the 7 and 14-day park tickets from September 2021 and some other bizarre stuff around 21-day tickets that my brain couldn’t take on board. Displaying all of my customary wrongness I, of course, dismissed it as nonsense.

It does appear that Floridatix jumped the gun as did a couple of other ticket companies, but despite me originally thinking it was all bollocks, as the week progressed it became clear that something along those lines was in the planning. The fact the information was published and then removed and that there was no immediate communication from Disney itself was if you looked at any of the WDW related Facebook groups, causing some angst among Disney fans.

It was a bit poor in my view. Disney knows that a lot of the fun of going there is the planning and anticipation and the current chaos and random communications have killed all of that. Now, I recognise there’s a pandemic going on and they are busy reinventing their entire operations, but this death by a thousand cuts approach to their communication isn’t good. It’s a stressful time for the planners in the party.

So by the middle of the week, it did look to be the case that park reservations would be in place going into next year. By I think Wednesday, the Disney website had been updated to show those bookable dates for park entry for AP holders through June 2021.

The ticket companies, when they prematurely communicated this stuff were suggesting everyone pay their balance asap so that they could link their tickets to My Disney Experience and make their park bookings. The one bit of missing info at that stage was what the window might be to do that. If there was no window and you can literally book your days as soon as you have your tickets then I figured I’d likely cough up the balance to give us the best chance of getting into our parks of choice. If they said you can book from say, 60 days out, then, of course, we’d pay up just before that. It would just have been nice to know what the hell was going on.

Well, on Friday, it became a little clearer with the following info being released this time by Disney.

Booking Dates for Park Reservations

The Disney Park Pass system will be available soon to select Guests. Booking dates vary based on your plans.

Beginning June 22, 2020, Disney Resort and other select hotel Guests with a valid theme park admission can make reservations.
Beginning June 26, 2020, Annual Passholders without a Resort stay can make reservations.
Beginning June 28, 2020, existing ticket holders can make reservations.

Park reservations will be available through September 26, 2021, based on your Resort stay and ticket eligibility or ticket eligibility window.

So that made it clear(ish) that we would need to have our tickets paid for and linked up asap so that on June 28th we could attempt to secure the parks we want. Hopefully, we will be able to get them sorted. Thankfully, when I booked our theme park tickets I included cancellation cover so should we find there is not enough availability during our stay then we will be able to return them and sack the whole thing off.

I do wonder if Disney have not put a booking window in to help themselves and their ticket company partners. It is clear they have all had a torrid time, taking in very little new revenue and no doubt refunding a lot of people. With this new system many folks will be encouraged to pay for their 2021 park tickets now, helping the cash flow of those selling tickets. I have some sympathy for that, if that is the case, as we all need those companies to stick around.

Overall though, this is just a whole heap of stress and uncertainty that should not be the case with an expensive holiday. It still seems odd to me that Disney is announcing so many changes so far into the future. To be releasing policy changes up until the end of 2021 when nobody knows what the end of next week looks like seems premature to me. I do hope they are not using the current situation to make some changes they ideally would have liked to anyway, but feared the backlash. The termination of the 7 and 14-day tickets from September 2021 seems especially weird. If that persists beyond the 50th celebrations that will have a material effect on UK visitors. I understand that many of you will be more outraged by the withdrawal of the dining plan. We’ve never used it so that doesn’t really affect me, but I shall be angry on your behalf.

In all of this, I am clinging on to the hope that they are going for the worst-case scenario and it can all be taken away as things improve with something like a vaccine. My naive yearning for normal is never-ending.

In other news, Canada and the US extended their border lockdown until July 21st. Now, this may be a coincidence, but Virgin have been saying for a while that they are planning to start flights again from July 20th. Virgin this week also said they would start up again from early August from Manchester. This is a total guess, and please bear in mind my very poor track record on this sort of thing, but maybe Virgin know something, and that is the date that the US will open up to international visitors. Not that this affects us anymore. Trump got bored with COVID about three weeks ago and is instead concentrating on infecting lots a few of his supporters at rallies so who knows. When he remembers the ban exists on international visitors he may just lift it.

As this traumatic week came to an end, cases across Florida spiked above 4,000 in a day and the whole country’s stats look like they are on the rise. There’s some chatter about this being OK as hospitalisation and death rates are flat. I want to buy into this theory, but there is a few weeks lag between infections and those then needing to go to the hospital and/or dying so I think it’s too early to tell. The thinking that the increased testing in Florida was driving the spike in cases seems to be largely incorrect. The positive case rate is up above 12% compared to around 5% for recent weeks in early June. It’s not good.

So ahead of me is another week of stress as I watch the front door waiting for our tickets to arrive. This time next week I need them in my sweaty mitts so that I can be online booking our park reservations. We’ll be fine, right?

Till the next time…….