A long time ago, in a sixth form college far, far away (it’s not, it is actually visible from our bedroom window, but I wanted to shoehorn the Star Wars thing in) a young man briefly toyed with the idea of going to University to study law. A series of unexpected events, involving a week’s work experience in a bank, ending with a job offer and A levels then being abandoned for the lure of £70 a week to fund his ambitions to be a pop star saw that stellar legal career thwarted before it began.
If only I had known the very low bar (pun intended) that seems to be required to practice law, particularly conveyancing (apologies to my conveyancing solicitor reader) I surely could have breezed through life without stress or pressure.
Why am I tarring all such professionals with the same brush? Well, here we sit mere hours now from the day on which we should move house and we STILL don’t know for sure that it is happening. Our buyer’s buyer at the foot of our mercifully short chain is as yet not able to commit to that date. Why you ask? Well, yes I asked the same question. It would appear that when the 26th was suggested and accepted by all parties, the solicitor acting for our buyer’s buyer “forgot” to contact their lender to confirm the date on which their funds would be needed.
This only came to light when I proactively contacted all estate agents and solicitors in the chain that I had details for, checking that everyone was still OK for the 26th. A day or so later this brought forward an email from my solicitor, telling me the news that the start of our chain could not yet commit.
As they are a first-time buyer using a complicated mortgage where relatives donate their savings or some such thing, the release of funds is a complex affair that requires multiple days of complex cyphers and puzzles, a bit like the Da Vince Code but without Tom Hanks, and despite us discovering this cock-up on Tuesday of last week we have still not had confirmation that all will be well for this coming Friday.
We have been assured that Barclays, the lender in question, is expected to confirm the release of funds can be undertaken in time for the 26th on Monday, but still, this has left us with yet another weekend of uncertainty and stress, which makes a nice change.
So despite all the attempts to derail this move, all we can do is continue to pack and pack and pack endlessly, without it seems, any real progress to be seen.
Then, to top off my week, on Friday, our removal man rang me to ask if it was OK if he got to us around lunchtime on Friday as he has had another enquiry for a move on Thursday that he may need to finish off on Friday morning. I shall just let you know that he is turning up at our house at 8.30am on Friday as booked and planned. Sigh…..
I suppose it is months of nonsense like this that leads to me struggling to believe that we will ever live in this house. The thought of moving into the new place was once a source of a modicum of excitement and anticipation and day by day it just becomes a source of worry, stress and angst.
Oh, and….
Knowing that broadband is essential for us workers from home, I ordered it with plenty of time to have it work on the day we move in. A few days later, they contacted me via email with a query about the existing lines in the house. I contacted the seller and answered that on the same day. Having then seen four days go by and my order status not change, I called them. Indeed, nothing had been progressed and now, we won’t have broadband for about four days after we move in. I deliberately chose PlusNet as I spotted the previous owner used them and this should make the transition nice and easy, especially with the house being a bit out in the country. It seems I can do no right. I am raging about this, but apparently, nothing can be done and I sit impotently seething about that as well.
The ordering of new broadband and a TV package for the new place had allowed me last week to finally tell Virgin Media where to stick their temperamental broadband and TV package, uncompetitive prices and even worse customer service where you are not allowed to talk to a human.
Fittingly, it took me five, yes five hours to get to talk to a person and cancel the service. It isn’t actually available at our new house so it saved them the trouble of trying to persuade me to take them with us. I did point out that spending five hours on hold, getting cut off a couple of times and generally suffering this crap for the last few years was not the best way to encourage customer retention. I have to post their kit back to them when we’ve moved. I may do a huge dump in the box.
In an attempt to insert some crumb of house move positivity into this diatribe, Rebecca and Tom picked up their keys on Tuesday. They have already made great progress on the work that needs doing before they can move in but it is great to see them finally over the line. It has gone some way to dispelling the myth that house moves no longer happen and people just stay in a constant state of purgatory until everyone in the chain dies. Decorating has already happened, windows and doors are due to be fitted in the coming days and hopefully within a week or so they will be in and starting to get settled.
So next week I have three days off work because we might be moving house and there are things to do. Then again, we might not, but clearly, I just have to accept this as part of the game. If we are lucky and people fancy doing something to make it happen, the next blog you read will be from our new house. I won’t have broadband of course, so it’ll be some brief badly formatted thing done on my phone. I think I have said this most weeks since the summer (yes, this all started in the summer) but moving house should not be this difficult. The results are in….
Moving House 1 – Overweight Northern Blogger 0
Till the next time…..
Our move took six months but we finally did it five weeks ago and it seems like we’ve been here forever now!
I’m happy that somebody somewhere has managed to move house 🙄😏😁
Fingers crossed for the 26th. We also have now been given the date to move… out. Also the 26th. So luckily our sale can be completed on the 26th but no news on the purchase. It’s ok we don’t need anywhere to live! I feel this house move has been a test from the universe. How much crap can one family handle. I’m hoping it means we are destined for greatness! Either that it I set up shop as a conveyance solicitor.
Good luck with the packing. We’ve run out if bubbie wrap
Just to offer a glimmer of light, we moved in May last year and suffered the same levels of uncertainty but it did go ahead on the day planned despite similar issues re funding in the chain. Got everything crossed for you.
Thanks Lesley
It’s the incomprehensible inability to keep their clients updated that has always frustrated me. And don’t let them tell you that it’s purely down to the current situation. Many moons ago, I was responsible for investigating complaints about solicitors and more often than not we found that there was a failure to keep updated. I am sure Covid makes it much harder but let people know where they stand and everyone will be a lot happier! Good luck!!
Nailed it 👍
It’s awful I thought I’d written that for one minute, I sold my house in July and moved January 8th, absolutely no communication between the Conveyancers and had 3 dates that amounted to nothing and left us sitting on the floor with boxes over Christmas too Hope you get in on the 26th 🤞
It seems everyone suffers the same fate. 😡
Fingers crossed for the 26th, it never used to be this hard so incompetence must have just increased. It definitely has something to do with all those money laundering checks too, releasing funds should not be so difficult!
Hopefully, your post will be short and via iPhone next week, it will mean it has all finally come to pass.
Thanks Sandie